Complii subsidiary joins elite tier of Honeywell Gent specialists, delivering manufacturer-recognised excellence across fire detection design, installation and support
Fire Safe Services, a specialist fire detection and life safety business and part of Complii, announced that it has been awarded Honeywell Platinum Partner status within Honeywell’s partner programme for Gent fire detection systems.
This prestigious accreditation places Fire Safe Services among a select group of the highest-performing Gent system specialists in the UK, underscoring the business’s commitment to technical excellence, quality, and outstanding client outcomes.
Nick Fenton, Managing Director at Fire Safe Services, commented: “This is a significant milestone for Fire Safe Services and a testament to the dedication and expertise of our entire team. For our clients, it means they can have absolute confidence that their fire detection systems are designed, installed, commissioned and supported by a business that Honeywell itself trusts to represent its brand at the very highest level. As part of Complii, this achievement further strengthens our collective capability and reinforces our commitment to setting the standard in building compliance.”
Honeywell’s tiered partner programme recognises businesses that consistently demonstrate the highest standards of technical competence, service delivery, and customer satisfaction. Platinum status, the programme’s top tier, is awarded only to those organisations that meet stringent criteria across training, installation quality, commissioning standards, and ongoing support capability.
For clients of Fire Safe Services, the accreditation delivers a range of tangible benefits:
- Manufacturer-recognised expertise: Fire Safe Services is formally recognised by Honeywell as operating at the highest level of technical competence, reducing delivery risk and providing clients with confidence in system design, installation, and long-term reliability.
- Priority access to technical support: Platinum Partner status grants Fire Safe Services direct access to Honeywell’s senior technical specialists and engineering resources, ensuring faster fault resolution, better support for complex systems, and reduced downtime in critical environments.
- Early access to technology and best practice: Fire Safe Services gains early insight into new Honeywell Gent technologies, firmware updates, and design guidance – ensuring clients benefit from future-proofed systems aligned with the latest compliance and performance standards.
- Enhanced system quality and compliance assurance: As a Platinum Partner, Fire Safe Services is subject to regular audits and performance reviews by Honeywell, maintaining strict standards for quality, commissioning, and support – providing greater assurance of compliance and consistent installation standards.
- Better value across the asset lifecycle: Platinum status supports smarter system design, including intelligent solutions such as Gent Self Test and CLSS integration, reducing long-term maintenance burdens, improving system availability, and delivering better return on investment.Most recently, Fire Safe Services deployed Gent Self Test at the University of Worcester, demonstrating the real-world value of this capability for clients in the education sector.
- Stronger confidence in complex and new-build projects: For higher-risk, multi-building, or new-build projects, particularly across education, healthcare, and commercial sectors, Platinum status provides additional confidence at every stage of delivery, supporting consultant, client, and insurer confidence and enhancing bid scoring in quality-weighted tenders.
About Fire Safe Services
Fire Safe Services is a leading UK-based provider of comprehensive fire protection and security solutions, operating as part of Complii, delivering a full range of building compliance services, including fire detection, alarms and monitoring, fire safety equipment and signage, fire risk assessments, emergency lighting and evacuation, and security systems. The business serves clients across commercial, education, healthcare, hospitality, and industrial sectors, combining deep technical expertise with a commitment to responsive, first-class customer service.
About Complii
Complii (formerly Compliance Group) is one of the UK’s leading providers of building safety and regulatory compliance services. Through its ‘buy and build’ strategy, the company has assembled a growing network of specialist businesses, delivering building compliance services across water, air, fire and electrical. Complii helps clients to reduce risk, improve safety, and assure regulatory compliance across a wide range of sectors including hospitality and leisure, manufacturing, social housing and care homes, the public sector, construction, healthcare, pharmaceutical, education, and retail. For more information, visit www.complii.com.
