As the ARC team continues to grow, we are pleased to welcome Becky Partridge as Product Analyst. The former Customer Support Team Leader, who has been with the company five years, has joined the commercial team to drive forward the technical documentation, fire testing and market trends analysis for ARC’s award-winning cavity fire barriers and cavity closers.
Her previous experience and technical knowledge mean she will continue to lead the technical enquiries for customer support but also focus on technical documentation and fire testing for the business.
Seeing it as a great opportunity to support the growth of the company and develop the existing product ranges, Becky said: ‘I am really looking forward to developing my skills within the team. Having spent five years with the company in my former customer support role I have built up a great deal of technical knowledge on our product ranges and I am now able to use that knowledge to create training and marketing materials which will be used across the company.
‘Although different to my previous customer service roles I am really looking forward to the challenges and opportunities it will bring. It is a great opportunity to strengthen my knowledge and support the continued growth and innovation of the home building sector that ARC is well known for.’
One of Becky’s first roles will be to update the training and product information to roll out enhanced training resources across the ARC team.
Part of ARC’s continued commitment to product development the company partners with leading house builders to raise the construction standards in the UK, supporting the creation of safer and more sustainable homes.
